Retail Store Manager at adidas / EmaratJobs
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Full-time Retail Store Manager

at adidas in Dubai

Location: Dubai, United Arab Emirates

Country: United Arab Emirates Job Function: Retail (Store)

State / Province: United Arab Emirates Position Type: Full time

City / Location: Dubai Brand: adidas

Relocation: No Selection

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

Purpose & Impact on Organization:

Drives store profitability by:

• Meeting or exceeding sales targets and controlling operational expenses
• Managing all resources within the store to provide customers with a leading shopping experience
• Leading the execution of effective and efficient store operations

Key Responsibilities:

• Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions
• Has a working knowledge of the Profit & Loss statement and the store KPIs and makes commercial decisions based on sound financial judgment
• Tracks store performance data (i.e., best sellers, weekly forward demand and sales per square meter) and responds with solutions that drive commercial success
• Understands the behavior and patterns of the store’s customer base, draws conclusions from this and makes relevant adaptations to the service offer
• Actively monitors customer satisfaction and feedback systems to drive continuous improvement
• Leads service by example and ensures highly visible and effective customer service management at all times
• Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity
• Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories
• Manages an appealing, easy-to-shop environment for customers by ensuring VM and housekeeping standards are maintained consistently throughout the store
• Ensures store team compliance with all store policies and procedures
• Drives continuous improvement in stockroom processing and replenishment procedures
• Minimizes loss by ensuring all loss prevention procedures are followed
• Provides suggestions and ideas on ways to improve systems and processes
• Manages the recruitment, on-boarding, training and development of the store team and ensures all HR policies and procedures are adhered to
• Works with the Multi-Store Manager to identify strong performers with potential for growth along the Retail Field Career Ladder
• Creates a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
• Coaches, motivates and inspires team members to accomplish store goals and maximize their individual performance
• Actively collaborates and shares best practices to drive District team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Minimum Qualifications:

• Minimum 18 months working in a sports/fashion customer & commercial focused retail environment with a minimum of 12 months of Store Management responsibility
• Intermediate numeracy and literacy and advanced verbal communication skills
• Arabic language an added advantage

Posting Notes: Dubai || United Arab Emirates || United Arab Emirates || || adidas || Europe, Middle East & Africa || No

Apply here

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Published at 03-03-2016
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